Protecting Your Travel
Total Payment Protection (topp) Cover
In compliance with The Package Travel and Linked Travel Arrangements Regulations 2018, an insurance policy has been arranged with Travel & General Insurance Services Limited (t&g), to protect customers’ prepayments in the unlikely event of our financial failure, and paid in respect of:
Non-Flight Packages / Non-ATOL FlightiInclusive bookings sold by Africa Exclusive Limited (Company No 02503049).
for:
Non-Flight Packages / Non-ATOL FlightiInclusive bookings sold by Africa Exclusive Limited (Company No 02503049).
for:
- a refund of such prepayments if customers have not yet travelled, or
- making arrangements to enable the holiday to continue if customers have already travelled
- repatriation of customers as may be applicable, subject to the terms of the insurance policy.
Customers’ prepayments are protected by a topp policy.
In the unlikely event of financial failure please contact the claims helpline on 00 44 (0)207 065 5395.
A copy of the policy is available on request.
This policy is provided by Travel & General Insurance Services Limited (t&g), registered number 02527363 and underwritten by Accelerant Insurance Europe SA UK Branch, an insurance company, which is authorised and regulated by the Prudential Authority (Ref. 940712)
You can view our topp certificate here.
In the unlikely event of financial failure please contact the claims helpline on 00 44 (0)207 065 5395.
A copy of the policy is available on request.
This policy is provided by Travel & General Insurance Services Limited (t&g), registered number 02527363 and underwritten by Accelerant Insurance Europe SA UK Branch, an insurance company, which is authorised and regulated by the Prudential Authority (Ref. 940712)
You can view our topp certificate here.