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COVID-19 Update

 
A Message from our Managing Director

For over 30 years we have been arranging inspirational travel for our clients across southern and East Africa. Over the course of three decades you inevitably weather many storms, gaining invaluable experience. In recent times we have drawn on this experience as we supported our clients, staff and partners through the uncertainty surrounding COVID-19.

The development of vaccination programmes around the world means that we are moving forward and it is now once again possible discover new corners of our planet.

We remain in awe of our partners in Africa as they continue to strive to protect the people, wildlife and wild places in which they work. The reality is that they need us to have the confidence to commit to returning, if they are to survive.

We look forward to speaking with you again soon to plan your next adventure.

With best wishes,
Laura Burdett-Munns
Updated 18 November 2021

COVID-19: OUR APPROACH

As the situation surrounding COVID-19 continues to evolve, our primary concern remains the safety and well-being of our clients, partners and team members.

Every holiday we arrange is uniquely designed to appreciate our clients’ individuality and we are approaching the current situation in the same way.
KEEPING UP TO DATE

We continue to closely monitor travel advice from reputable sources and ensure that we are in a position to offer you honest advice about the destinations you are considering for your first post COVID-19 holiday.

We are in regular communication with our Destination Management Companies (DMCs) and partners around the world, keeping up to date with the policies that have been put in place to ensure that you can travel safely.
TRAVEL ALREADY AFFECTED

For those of you who are due to travel shortly and whose plans have been affected by COVID-19, we understand that the messages from media sources can be confusing and we will do all we can to alleviate your concerns by collating information from reputable sources. You will already have been contacted by your personal Travel Designer, who is at hand to work with you to re-arrange your travel plans.
FUTURE TRAVEL ALREADY IN PLACE

If you are due to depart on your holiday in the coming weeks and would like to pre-emptively postpone or rearrange your holiday, please speak with your personal Travel Designer who can discuss the possibilities. Our partners, as always, will work with us to make this as straightforward as possible. It is important to mention that while our partners are offering greater flexibility in the current climate, moving travel (where possible) to a different season or into 2022 and beyond, if official advice states that travel to your destination is possible, may result in additional costs.

Should your future travel arrangements be affected by COVID-19 we will immediately get in touch with you. In this situation we will work with you to rearrange or postpone your arrangements with as little disruption to you as possible.
PLANNING FUTURE TRAVEL

As you begin to consider your next great adventure, we want to give you the confidence that should the unexpected happen, we will be flexible. This commitment is summarised in our Book with Confidence Promise.

The Okavango Delta has fewer than 1,000 quality beds, the Lower Zambezi less than 100 – for a travel hungry world. My advice is to start planning your holiday now. Give yourself something wonderful to look forward to!
Your well-being as you discover the world with us, remains our top priority.

USEFUL LINKS

Latest travel advice from the FCO
Latest travel advice from the U.S. State Department
Latest travel advice from the World Health Organisation (WHO)
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